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Immigration Law Blog

Wednesday, December 21, 2016

Reporting Unprofessional Conduct by Customs and Border Control Officers

There have been recent reports of unprofessional, intimidating, and demeaning conduct by Customs and Border Patrol (CBP) Officers towards arriving nonimmigrants at airports and ports of entry around the United States. Arriving nonimmigrants have been subject to increased levels of questioning and to improper remarks. If this has happened to you, it is important that you report your experience to the CBP chain of command so that this trend can be properly addressed. You can report CBP misconduct to the CBP Professionalism Service Manager, a supervisor at the port of entry, the Port Director, the Field Office Director, or by filing an online complaint with CBP directly at the CBP Information Center.

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